Privacy Policy
Last Updated: January 15, 2025
We take your privacy seriously. This document explains how FlareNextGen collects, uses, and protects your personal information when you interact with our financial digitization consultation services.
1 Information We Collect
When you work with us or visit our website, we gather different types of information. Some you provide directly, while other data comes from how you interact with our digital platforms.
Contact Information
Your name, email address, phone number, and business address when you reach out for consultations or services.
Business Details
Company information, industry sector, current financial processes, and specific digitization needs you share during initial assessments.
Technical Data
IP address, browser type, device information, and website usage patterns collected through standard web analytics.
Communication Records
Email correspondence, consultation notes, project documentation, and feedback you provide throughout our engagement.
2 How We Use Your Information
We don't sell your data or use it for anything beyond providing excellent service. Here's what we actually do with the information you share:
- Deliver consultation services tailored to your specific business needs and financial digitization requirements
- Communicate about your projects, send updates, and respond to your questions or support requests
- Improve our services based on client feedback and usage patterns we observe across engagements
- Send relevant information about financial digitization trends that might benefit your business operations
- Comply with South Korean financial regulations and maintain necessary business records
- Protect against fraud, security issues, and ensure the integrity of our consultation processes
️ Important Note
We never use your financial data for marketing purposes or share sensitive business information with third parties without your explicit permission. Your trust matters more than anything else.
3 Your Rights Under South Korean Law
South Korean Personal Information Protection Act gives you substantial control over your data. We're committed to honoring these rights promptly and completely.
| Your Right | What It Means | How to Exercise It |
|---|---|---|
| Access Your Data | Request a complete copy of all personal information we hold about you and your business | Email us at the contact below with subject line "Data Access Request" |
| Correct Information | Update or fix any inaccurate or incomplete personal data in our systems | Contact us directly or update through your client portal if available |
| Delete Your Data | Request removal of your personal information when it's no longer needed for services | Submit written request; we'll confirm within 10 business days |
| Restrict Processing | Limit how we use your data while maintaining essential records for legal compliance | Specify which processing activities you want restricted in your request |
| Data Portability | Receive your data in a structured, commonly used format to transfer to another provider | Request export in your preferred format; typically delivered within 15 days |
| Withdraw Consent | Revoke permission for data processing that requires your explicit consent | Contact us anytime; withdrawal takes effect immediately for future processing |
4 Data Security Measures
Financial consultation involves sensitive information. We've built multiple layers of protection to keep your data safe from unauthorized access or breaches.
Encryption Standards
All data transmissions use TLS 1.3 encryption. Stored information is encrypted at rest using AES-256 standards.
Access Controls
Role-based permissions ensure only authorized team members access client data on a need-to-know basis.
Regular Audits
Quarterly security assessments and annual third-party audits verify our protection measures remain current.
Staff Training
Every team member completes data protection training annually and signs confidentiality agreements.
Incident Response
Documented procedures for breach detection and response, with client notification within 72 hours if required.
Secure Infrastructure
Cloud services meet ISO 27001 standards with regular backups and disaster recovery protocols in place.
5 Data Retention and Deletion
We keep your information only as long as needed for services or legal requirements. Different types of data have different retention periods based on business necessity and regulations.
Active Client Data
Maintained throughout our engagement and for 1 year after final project completion to support ongoing service and answer questions.
Financial Records
Kept for 5 years as required by South Korean tax and financial regulations, then securely destroyed or anonymized.
Communication Logs
Email and consultation notes retained for 3 years to maintain project history and handle potential disputes.
Marketing Data
Contact information for newsletters and updates kept until you unsubscribe, then removed within 30 days.
Website Analytics
Aggregated usage data retained for 2 years to improve user experience; individual identifiers removed after 6 months.
6 Information Sharing and Transfers
Your data stays within our organization except in specific situations. When we must share information, we ensure recipients maintain the same protection standards we follow.
- Service providers who help deliver our consultation services, like cloud hosting or email platforms, under strict data processing agreements
- Legal authorities when required by South Korean law or court orders, with immediate client notification unless prohibited
- Business successors in the unlikely event of merger or acquisition, with advance notice and continued privacy protections
- Professional advisors including lawyers and accountants under confidentiality obligations when necessary for business operations
- With your explicit consent for specific purposes you've approved, which you can withdraw at any time
We don't transfer personal data outside South Korea without appropriate safeguards. If international transfers become necessary for service delivery, we'll notify you first and ensure adequate protection through standard contractual clauses or equivalent mechanisms.
7 Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience. Most are essential for basic functionality, while others help us understand how visitors use the site.
Essential Cookies
Required for website operation, security features, and form submissions. These can't be disabled without breaking site functionality.
Analytics Cookies
Help us understand visitor behavior and improve content. Data is anonymized and used only for internal analysis.
Preference Cookies
Remember your choices like language settings or form data to make return visits more convenient.
You can control cookie settings through your browser, though disabling certain types may affect website functionality. We don't use advertising cookies or sell browsing data to third parties.
8 Changes to This Policy
We review and update this privacy policy periodically as our practices evolve or regulations change. Material changes will be communicated directly to active clients via email at least 30 days before taking effect.
Minor updates like clarifications or contact information changes will be posted here with a revised date at the top. We encourage you to check this page occasionally, especially before sharing new information with us.
Your continued use of our services after policy changes indicates acceptance of the new terms. If you disagree with modifications, please contact us to discuss concerns or discontinue services before the effective date.
Questions About Your Privacy?
We're here to address any concerns about how we handle your information. Reach out through any of these channels and we'll respond within 2 business days.
Office Address
Munhwa DreamVille 9, 2nd Floor, Bupyeong-gu, Incheon, South Korea
Phone Number
+82 31 444 9801
Privacy Officer
Available weekdays 9 AM - 6 PM KST